DISPUTE RESOLUTION

THE MANAGEMENT OF CLAIMS AND SETTLEMENT

Lecture One: Management of Claims

• Common Law
• Misrepresentation
• Tort
• EC Law
• Contract
• Certificates, Opinions and Decisions
• Extensions of Time
• Notices
• Delay and Disruption
• Global Claims

Lecture Two: Management of Evidence and Presentation of Case

• Witnesses
• Database Management
• Traceability of Evidence
• Establishing Cause and Effect
• Technical Analysis
• As-Built Programmes
• Evaluation of Quantum
• Establishing Liability

Lecture Three: Case Management

• Rapid Issue Identification and Corporate Knowledge
• Commitment of Senior Management
• Strategy Plan and Programme
• Progress and Case Review
• Document Management
• Tactics
• Adjudication/Mediation/Arbitrator/Litigation